June 2026

Market & Customer Insight

Retention metrics measure staying, not succeeding

Retention metrics measure whether customers stay, not whether they succeed. A product with strong retention built on habit rather than value is one product improvement cycle away from a churn event. The distinction between customers who stay because they are succeeding and customers who stay because switching is inconvenient determines whether your retention is an asset or a liability.

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Tools

Running a Consulting Business While Validating Your SaaS? Trainual Helps You Scale

You’re a founder with a SaaS idea — but your consulting work is what pays the bills right now. Balancing both is tough, especially when your time is eaten up by repetitive tasks and team questions. This blog shows how Trainual can help you systematize your consulting business, so you can free up mental space and focus on validating your product idea without the chaos.

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